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Request an Arbitration

Want to initiate the process of arbitration for a vehicle? Submit an arbitration request form to address your concerns on mechanical or title issues.

There’s 2 ways to submit an arbitration request form :

  1. Fill out the arbitration form, turn in the arbitration form to the front counter.

2. Submit an arbitration request form online.

After submitting arbitration request form, you will be contacted within the next 24 hrs.

For the most recent arbitration updates read our article “3 Arbitration Updates for Registered Big Valley Auto Auction Buyers” .

If you’re a buyer, read “What Should Buyers Expect From an Auto Auction Arbitration?” to learn more.

If you’re a seller, read “What Should Sellers Expect From an Auto Auction Arbitration?” to learn more.

ATTENTION! BVAA does not arbitrate for Ford 5.4L engines, Nissan 2.5L engines, Cold Start-Up engine noise, and CVT transmissions. However, BVAA does reserve the right to arbitrate these units in cases to be excessive, inoperable, or unsafe.

Request an Inspection

Are you unsure about your vehicles condition? Fear not, because we offer inspection services.

Our inspection services include:

  • Mechanical

  • Structural

  • Electrical

  • Jaguar

  • Bentley

  • Porsche

  • Viper

The following vehicles brands/models are not eligible for Big Valley inspection services:

  • Lotus

  • Lamborghini

  • Bugatti

  • AMG

  • Ferrari

  • Aston Martin

  • Maserati

  • McLaren

  • Land Rover

  • Rolls Royce

  • Electric Vehicles

These services depend on the light the vehicle is run under. To learn more about the limitation of these services, read our article “What do the Different Lights Mean at an Auto Auction?”