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Dealer Resources
DEALER RESOURCES
Let us help you stay on top of the market so you can make the right decisions when purchasing your inventory.
Dealer Resources
Request an Arbitration
Want to initiate the process of arbitration for a vehicle? Submit an arbitration request form to address your concerns on mechanical or title issues.
How to Request Arbitration
In-Person Submission
Fill out the arbitration form and turn it in to the front counter at our facility.
Online Submission
Submit an arbitration request form online from anywhere.
Policy & Guidelines
Arbitration falls under the NAAA Arbitration Policy guidelines.
- NAAA Arbitration Guidelines 2026
- NAAA Arbitration Guidelines 2026 Spanish Version
- Summary of Arbitration Changes 2026
- NAAA Vehicle Announcements Position Statement
- NAAA Advanced Driver Assist System Position Statement
- NAAA Electric and Hybrid Vehicles Position Statement
- NAAA Biohazards & Environmental Hazards Position Statement
- NAAA Auction Condition Report and Vehicle Disclosures Position Statement
- NAAA Chip Shortage Position Statement (effective April 3, 2023)
- NAAA Subscription Services Position Statement
Further Reading
Dealer Resources
Request an Inspection
Unsure about a vehicle's condition? We offer professional inspection services so you can buy with confidence.
Service Guidelines
- Inspections follow NAAA Arbitration Policy guidelines
- Services depend on the light the vehicle is run under
- NAAA Advanced Driver Assist System Position Statement
Pricing Breakdown
Inspection fees vary by vehicle type and service level. Review our full breakdown before requesting.
View Pricing Breakdown →Not Eligible for BVAA Inspection
The following vehicle brands and models are excluded from Big Valley inspection services:
Not sure if your vehicle qualifies? Contact us before submitting.
All Resources
Everything You Need
Need Help? We're Here.
Our team is ready to walk you through the arbitration or inspection process. Reach out and we'll get back to you within one business day.