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Arbitration

ARBITRATION POLICIES

The current NAAA arbitration guidelines and position statements that govern arbitration at Big Valley Auto Auction.

Arbitration

Policies & Position Statements


Arbitration at BVAA follows the Big Valley Auto Auction Policies and Procedures together with the NAAA Arbitration Policy. Where the two differ, the Big Valley policy applies. The NAAA documents below are the current versions, effective June 1, 2026. Each document opens as a PDF in a new tab.

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Big Valley Auto Auction Policies & Procedures

Our own arbitration and Post-Sale Inspection rules. They take precedence over the NAAA guidelines wherever the two differ. Arbitrations are due by 5 PM the following Wednesday, and sale day counts as day 1. Updated October 6, 2026.

Attention: BVAA does not arbitrate for Ford 5.4L engines, Nissan 2.5L engines, cold start-up engine noise, or CVT transmissions. BVAA reserves the right to make final determinations on all arbitration claims.