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Arbitration
ARBITRATION POLICIES
The current NAAA arbitration guidelines and position statements that govern arbitration at Big Valley Auto Auction.
Arbitration
Policies & Position Statements
Arbitration at BVAA follows the NAAA Arbitration Policy. The documents below are the current versions, effective June 1, 2026. Each one opens as a PDF in a new tab.
NAAA Arbitration Guidelines
The full guidelines, a Spanish translation, and a summary of what changed in 2026.
NAAA Position Statements
Position statements that apply alongside the arbitration guidelines.
- NAAA Vehicle Announcements Position Statement (PDF)
- NAAA Advanced Driver Assist System Position Statement (PDF)
- NAAA Electric and Hybrid Vehicles Position Statement (PDF)
- NAAA Biohazards & Environmental Hazards Position Statement (PDF)
- NAAA Auction Condition Report and Vehicle Disclosures Position Statement (PDF)
- NAAA Chip Shortage Position Statement (effective April 3, 2023) (PDF)
- NAAA Subscription Services Position Statement (PDF)
Attention: BVAA does not arbitrate for Ford 5.4L engines, Nissan 2.5L engines, cold start-up engine noise, or CVT transmissions. BVAA reserves the right to make final determinations on all arbitration claims.